This Privacy Policy explains how SMART-keting (the “Agency”, “we”, “us”) collects, uses, and protects personal data when you visit smart-keting.net (the “Website”) or contact us via the Website. We keep it simple: we collect only what we need to run the Website and respond to your message.

1) What data we collect

• Contact form data: when you submit the contact form, you provide your name and e-mail address. We use this to reply to you.
• Cookies: the Website uses strictly necessary cookies only (cookies required for the Website to function properly). We do not use advertising or analytics cookies.
• Server logs: like most websites, our hosting provider may automatically process basic technical data (e.g., IP address, device/browser type, time of request) to deliver the Website and keep it secure.

2) Why we use your data (purposes)

• To respond to your enquiries and communicate with you.
• To operate, maintain, and secure the Website.
• To prevent fraud, abuse, and technical incidents.

3) Legal basis (GDPR)

If the GDPR applies to you, we process personal data on the following legal bases:

• Legitimate interests (Article 6(1)(f)) — to operate and secure the Website, and to manage incoming enquiries.
• Steps prior to entering a contract (Article 6(1)(b)) — if your enquiry relates to potential services.
• Consent (Article 6(1)(a)) — only where required by law (for example, if in the future we add non-essential cookies).

4) Cookies

We use only cookies that are necessary for core site functionality. These cookies do not track you across other websites and are not used for marketing. You can control cookies through your browser settings; however, blocking necessary cookies may cause parts of the Website to stop working correctly.

5) How long we keep your data

We retain contact form messages only for as long as needed to respond to you and to keep a reasonable record of our communications, unless a longer retention period is required by law or needed to resolve disputes. Server logs are typically retained for a short period for security and troubleshooting.

6) Who we share your data with

We do not sell your personal data. We may share limited data with service providers that help us run the Website (for example, hosting providers or e-mail infrastructure), strictly for the purposes described in this Policy and under appropriate confidentiality and security obligations.

7) International data transfers

Depending on where our service providers are located, your data may be processed outside your country. Where required by law, we use appropriate safeguards for such transfers (for example, standard contractual clauses).

8) Security

We use reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, and destruction. No method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

9) Your rights

Depending on your location and applicable law (including GDPR), you may have rights to: access your personal data, correct inaccurate data, request deletion, restrict or object to processing, and request data portability. You may also have the right to lodge a complaint with your local data protection authority.

10) Children’s privacy

The Website is not intended for children, and we do not knowingly collect personal data from children.

11) Changes to this Privacy Policy

We may update this Policy from time to time. The “Last updated” date at the top indicates when it was last revised. If changes are material, we will take reasonable steps to inform users where appropriate.

12) Contact us

If you have questions about this Privacy Policy or how we process your data, contact us at: [email protected].